Privacy Policy
Last updated: Sep 22, 2025
MedEd (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile apps (Android and iOS) and website.
Information We Collect
We collect the following types of information when you use MedEd:
Personal Information: Name, email address, phone number, and subscription details.
Payment Information: We process payments through JazzCash, Easypaisa, and Bank Alfalah. We may store transaction amounts for your subscription history, but we never store your credit card, bank account, or debit card details.
Usage Information: IP address, device type, operating system, browser type, and app usage statistics.
User-Generated Content: Notes, comments, and question flags you create inside the platform.
How We Use Information
We use your information to:
Provide and improve our services.
Manage subscriptions and payments.
Personalize your experience.
Track app and website performance using Google Analytics.
Run advertising campaigns using Facebook Ads tracking.
We do not sell, rent, or trade your personal information to any third parties.
Data Sharing
We may share limited information with trusted third parties to provide our services:
Payment providers (JazzCash, Easypaisa, Bank Alfalah) for processing transactions.
Analytics and advertising providers (Google Analytics, Facebook SDK) for performance and marketing.
These third parties are required to handle your data securely and use it only for the purposes described.
Data Security
We take your security seriously.
All communication with MedEd is protected by SSL encryption.
Your personal information is stored securely and is accessible only by authorized personnel.
Your Choices & Rights
Data Access & Update: You may update your account details at any time through the app.
Data Deletion: You can request deletion of your account and data directly within the app.
User Content: Notes, comments, and flags created by you remain under your control and can be managed from within the platform.
Children’s Privacy
MedEd is intended for medical students and professionals. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a new “Effective Date.”
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
📧 support@meded.pk
